We offer a range of data protection services for the care and private health sectors – this includes care homes, home care providers, day care providers, childminder and daycare providers and complementary therapists.
Organisations and practitioners in these sectors typically handle very sensitive data about vulnerable clients. It is essential that this data is handled ethically and legally. Failure to do this can cause considerable damage to individuals and result in enforcement action by the Information Commissioner.
In August 2016 Whitehead Nursing Home was fined £15,000 because they hadn’t encrypted data on a laptop which was stolen. Enforcement action doesn’t always result in a fine but it will certainly have a serious impact on reputation.
In September 2015 the Information Commissioner’s Office published a report on its findings from visits to residential care homes, highlighting the following areas of concern:
- staff training
- data retention
- fair processing information
- encrypted email
- system security
- incident reporting
- encryption of portable devices
We can help with all of these, usually starting with a gap analysis to determine your eal needs. We are aware that this sector is not generally well funded and can keep costs to a minimum by offering online training and holding all or most meetings online.
Get in touch to see what we can do for you.